'There has been a lot of change in the business in the last 12 months which has been supported by many colleagues but which some have found more challenging.'Įmployees at the Financial Ombudsman Service (FOS) complained of 'challenging' and 'stressful' conditions where workers 'don't have enough time to do what's asked of us'.Ī FOS spokesperson said: 'Over the last few years, we’ve been changing the way our organisation works so that we can provide a better and more efficient service to our customers – with ombudsmen on the phone sorting out complaints in days rather than taking months. The High Street bookmaker received poor reviews for 'long hours' and an unsatisfactory 'work/life balance' while one worker said not having breaks was 'one of the cons you get pretty used to.'Ī William Hill spokesperson said: 'William Hill employs 13,500 people in the UK many of whom tell us they love their jobs - in particular the interaction they have with customers and colleagues. Young workers on zero hour contracts are 50 per cent more likely to suffer with mental health issues